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Following several complaints over buffering and malfunctions during Friday night’s Jake Paul vs. Mike Tyson fight, Netflix is now facing legal action.
Ronald “Blue” Denton filed the case in Florida, alleging that Netflix had committed “breach of contract” due to frequent malfunctions throughout the event, according to TMZ.
In a statement issued on Monday, Netflix admitted that the much-anticipated event had terrible streaming quality.
“This unprecedented scale created many technical challenges, which the launch team tackled brilliantly by prioritizing stability of the stream for the majority of viewers,” Elizabeth Stone, an executive at Netflix, stated.
“I’m sure a lot of you have seen the discussion around the quality concerns in the media and on social media.
We acknowledge that there is space for growth and don’t want to minimize the negative experiences of certain individuals, but we still view this event as a great success.”
Additionally, Netflix announced on Tuesday that Tyson and Paul’s live boxing match on Friday attracted 108 million views worldwide, making it the “most-streamed sporting event ever.”
A peak of 65 million concurrent homes in the United States watched Netflix’s live broadcast from AT&T Stadium in Arlington, Texas.
According to the streaming service, between 12 and 1 a.m. ET, 56% of the nation’s total TV watchers turned in to watch the Tyson-Paul bout.
With 74 million live viewers worldwide, the co-main event—a rematch between Katie Taylor and Amanda Serrano—became the most viewed professional women’s sporting event in American history.
Problems began to arise during the fight between Mario Barrios and Abel Ramos, and they only became worse before the Serrano vs. Taylor contest.
At least 85,000 viewers reported issues, according to Detector. When boxing icon Evander Holyfield and Dallas Cowboys team owner Jerry Jones were discussing the fights.
Their microphones were shut out, causing a lot of social media anger and ridicule for Netflix. Jones was promoting the NFL and Netflix’s collaboration.
On his radio show, Howard Stern cautioned Netflix that company needed to make a change. “You need to make sure it works, even if I have no idea how this thing operates.
Stern stated, “But there’s going to be hell to pay if you f— up people’s football.” On Christmas, Netflix will broadcast a doubleheader of NFL games between the Baltimore Ravens and Houston Texans and the Kansas City Chiefs and Pittsburgh Steelers.